We had to follow up wth 5 additional phone messages before we were able to get someone on the phone.

We contacted SynLawn's corporate customer service in early November 2016, left a message stating our issue and asked someone to call us back. If you would like to see the step by step green install click here: However, we ran into problems when we rolled out the carpet and the holes in the turf did not line up with the holes in the base, as was similarly mentioned in the online review we found. The install of the base was pretty simple and the directions were very clear. When we got our product, it showed up as a box of panels on a skid and the turf was rolled up and wrapped in a thick plastic. The green will be used to review putters, wedges, balls and other short game training aids. We were only able to find one online review by a gentlemen who said he liked the product, but the holes in the turf did not line up with the holes in the base when he tried to set it up. We also wanted a green that was portable in the event we relocate, we can take it with us. We liked the look of the product and felt with Dave Pelz lending his name to the green, it was most likely going to be a quality unit. We chose this green for our backyard application pretty much site unseen as there are no retailers that have this product on a showroom floor anywhere. To our knowledge this is the first detailed independent online review of this product. We've been practicing on our SynLawn Dave Pelz putting green for a few weeks now, so we felt it time to provide a review of the product.

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